Statute

Regulations of the Petitstylo.pl online store

Specifying, inter alia, rules for concluding sales contracts through the store, containing the most important information about the Seller, the store and consumer rights.

CONTENTS
§ 1 Definitions
§ 2 Contact with the Seller
§ 3 Technical requirements
§ 4 Shopping in the Store
§ 5 Payment
§ 6 Order fulfillment
§ 7 The right to withdraw from the contract
§ 8 Exceptions to the right to withdraw from the contract
§ 9 Complaints
§ 10 Personal data
§ 11 Reservations
Annex 1: Model withdrawal form

1 DEFINITIONS
Working days - days from Monday to Friday, except public holidays.
Account - regulated by separate regulations (at the bottom of the page) free Store function (service provided electronically), thanks to which the Buyer can set up his individual Account in the Store.
Consumer - a consumer within the meaning of the provisions of the Civil Code.
Buyer - any Buyer in the Store.
Regulations - these regulations.
Store - the Petitstylo.pl online store run by the Seller at www.petitstylo.pl.
Seller - MAREK ZŁOTO, an entrepreneur running a business under the name PROINSPECT PRODUKCJA Marek Złoto, entered into the Central Register and Information on Economic Activity kept by the minister competent for economy and keeping the Central Register and Information on Economic Activity, NIP 9910366323, REGON number 161590382, ul. . Wrocławska 100, 45-835 Opole.

2 CONTACT WITH THE SELLER
Postal address: ul. Wrocławska 100, 45-835 Opole
E-mail address: hello@petitstylo.pl ,odziez@proinspect.pl
Phone: 531 173 616
3 TECHNICAL REQUIREMENTS
For the proper functioning of the Store, you need:
A device with Internet access
A web browser that supports JavaScript and cookies.
To place an order in the Store, in addition to the requirements set out in paragraph 1, an active e-mail account is required.
4 SHOPPING IN STORE
The prices of goods visible in the Store are the total prices for the goods, including VAT.
The Seller points out that the total price of the order consists of the price indicated in the Store: the price for the goods and, if applicable, the costs of delivery of the goods and individual changes to the product at the customer's request.
The goods selected for purchase should be added to the basket in the Store.
Then, the Buyer selects from the available in the Store: the method of delivery of the goods and the method of payment for the order, and also provides the data necessary to complete the order.
The order is placed upon confirmation of its content and acceptance of the Regulations by the Buyer.
Placing an order is the same as concluding a sales contract between the Buyer and the Seller.
The Seller will provide the Consumer with a confirmation of the conclusion of the sales contract on a durable medium at the latest upon delivery of the goods.
The Buyer may register in the Store, i.e. create an Account in it or make purchases without registration by providing his data with each possible order.
5 PAYMENTS
You can pay for the order placed, depending on the Buyer's choice:
By ordinary transfer to the Seller's bank account.
Via the payment platform:
Transfers 24
Cash on delivery, i.e. by card or cash upon delivery to the Buyer. In cash upon receipt of personal goods. If you choose to pay via the Shoper Payments payment platform, Blue Media S.A. is the entity providing online payment services. If the Buyer selects payment in advance, the order must be paid within 7 Business Days of placing the order. The seller informs that in the case of some payment methods, due to their specificity, payment for the order with this method is possible only immediately after placing the order. By making purchases in the Store, the Buyer accepts the use of electronic invoices by the Seller. The buyer has the right to withdraw his acceptance.

6 ORDER COMPLETION
The seller is obliged to deliver the goods without defects.
The order fulfillment date is indicated in the Store.
If the Buyer has chosen to pay in advance for the order, the Seller will proceed with the order after paying for it.
In a situation where, under one order, the Buyer has purchased goods with a different delivery date, the order will be processed within the time limit applicable to the goods with the longest delivery date.
Countries in which the delivery is carried out:
The Republic of Poland
European Union countries
Goods purchased in the Store are delivered depending on the delivery method chosen by the Buyer:
Via a courier company
Via the Polish Post
For InPost parcel machines
The buyer may collect the goods in person at the company's premises during its opening hours.
If the Buyer selects a personal pickup, the goods will be ready for pickup at the indicated date of order fulfillment, and if the Seller has indicated the date of shipment of the goods - on this date.

7 RIGHT TO WITHDRAW FROM THE CONTRACT
The consumer has the right to withdraw from the contract concluded with the Seller via the Store, subject to § 8 of the Regulations, within 14 days without giving any reason.
The deadline to withdraw from the contract will expire after 14 days from the day:
On which the Consumer acquired the goods or on which a third party other than the carrier and indicated by the Consumer came into possession of the goods.
On which the Consumer acquires the possession of the last item or on which a third party, other than the carrier and indicated by the Consumer, acquires the possession of the last item in the case of a contract requiring the transfer of ownership of many items that are delivered separately.
In order for the Consumer to exercise the right to withdraw from the contract, he must inform the Seller, using the data provided in § 2 of the Regulations, about his decision to withdraw from the contract by an unequivocal statement (for example, a letter sent by post or information sent by e-mail).
The consumer may use the model withdrawal form at the end of the Regulations, but it is not obligatory.
In order to keep the deadline for withdrawing from the contract, it is enough for the Consumer to comply with the provisions of returns and complaints, i.e. attach the completed form together with the original invoice to the package with a full-fledged product, before the deadline to withdraw from the contract.

EFFECTS OF WITHDRAWING FROM THE CONTRACT
In the event of withdrawal from the concluded contract, the Seller returns to the Consumer all payments received from him, including the costs of delivering the goods (except for additional costs resulting from the method of delivery chosen by the Consumer other than the cheapest standard delivery method offered by the Seller), immediately, and in any case not later than 14 days from the date on which the Seller was informed about the Consumer's decision to exercise the right to withdraw from the contract.
The reimbursement will be made by the Seller using the same payment methods that were used by the Consumer in the original transaction, unless the Consumer agrees to a different solution, in each case the Consumer will not incur any fees in connection with this return.
The seller may withhold the reimbursement until receipt of the goods or until proof of its return is provided to him, whichever occurs first.
The seller asks you to return the goods to the following address: Proinspect Produk ul. Wrocławska 100, 45-835 Opole immediately, and in any case not later than 14 days from the date on which the Consumer informed the Seller about the withdrawal from the sales contract. The deadline is met if the Consumer sends back the goods before the expiry of the 14-day period.
The consumer bears the direct cost of returning the goods.
The consumer is only responsible for a decrease in the value of the goods resulting from using it in a different way than was necessary to establish the nature, characteristics and functioning of the goods.
If the goods, due to their nature, cannot be returned by regular mail, the Consumer will also have to bear the direct costs of returning the goods. The Consumer will be informed about the estimated amount of these costs by the Seller in the description of the goods in the Store or when placing the order.
8 EXCEPTIONS TO THE RIGHT TO WITHDRAW FROM THE CONTRACT
The right to withdraw from a distance contract is not entitled to the Consumer in relation to the contract:
In which the subject of the service is a non-prefabricated item, manufactured according to the Consumer's specification or serving to satisfy his individual needs.
In which the subject of the service is an item that deteriorates quickly or has a short shelf-life.
In which the subject of the service is an item delivered in a sealed package, which after opening the package cannot be returned due to health protection or hygiene reasons, if the package has been opened after delivery.
In which the subject of the service are items that after delivery, due to their nature, are inseparably connected with other items.
In which the subject of the service are sound or visual recordings or computer software delivered in a sealed package, if the package has been opened after delivery.
For the delivery of newspapers, periodicals or magazines, with the exception of subscription contracts.
In which the price or remuneration depends on fluctuations in the financial market over which the entrepreneur has no control and which may occur before the deadline to withdraw from the contract.
For the delivery of digital content that is not recorded on a tangible medium, if the performance began with the Consumer's express consent before the deadline to withdraw from the contract and after informing the entrepreneur about the loss of the right to withdraw from the contract.
The right to withdraw from a distance contract is not available to an entity other than the Consumer.

9 COMPLAINTS
In the event of a defect in the goods, the Buyer has the option of complaining about the defective goods on the basis of the warranty or guarantee provided for in the Civil Code, provided that the guarantee has been granted.
Using the warranty, the Buyer may, on the terms and within the time limits specified in the Civil Code:
Submit a price reduction statement
In the case of a significant defect - submit a statement of withdrawal from the contract
Demand that the item be replaced with a non-defective one
Demand that the defect be removed
The seller asks you to submit a complaint based on the warranty to the postal or electronic address indicated in § 2 of the Regulations.
If it turns out that in order to consider the complaint, it is necessary to deliver the advertised goods to the Seller, the Buyer is obliged to deliver the goods, in the case of the Consumer at the Seller's expense, to the address Proinspect Produkction ul. Wrocławska 100, 45-835 Opole.
If an additional guarantee has been granted for the product, information about it, as well as about its conditions, is available in the product description in the Store.
Complaints regarding the operation of the Store should be sent to the e-mail address indicated in § 2 of the Regulations.
Consideration of the complaint by the Seller will take place within 14 days.

EXTRAJUDICIAL METHODS OF SETTLING COMPLAINTS AND PURSUING CLAIMS
In the event that the complaint procedure does not bring the result expected by the Consumer, the Consumer may use, inter alia, with:
Mediation conducted by the competent Provincial Inspectorate of Trade Inspection, to which you should apply for mediation. As a rule, the procedure is free of charge. The list of Inspectorates is available here: https://www.uokik.gov.pl/wazne_adresy.php#faq595.
Assistance of the competent field of permanent amicable consumer court operating at the Provincial Inspectorate of Trade Inspection, to which an application should be submitted for consideration of the case before the arbitration court. As a rule, the procedure is free of charge. The list of courts is available at: https://www.uokik.gov.pl/wazne_adresy.php#faq596.
Free assistance of the municipal or poviat Consumer Ombudsman.
ODR internet platform available at: http://ec.europa.eu/consumers/odr/.
10 PERSONAL DATA
The administrator of personal data provided by the Buyer when using the Store is the Seller.
The Buyer's personal data is processed on the basis of a contract and for its implementation, in accordance with the principles set out in the general regulation of the European Parliament and of the Council (EU) on data protection (GDPR). Detailed information on data processing by the Seller is included in the privacy policy posted in the Store.
11 DISCLAIMER
The Buyer is forbidden to provide illegal content.
Each order placed in the Store constitutes a separate sales contract and requires separate acceptance of the regulations. The contract is concluded on time and for the purpose of order fulfillment.
Agreements concluded on the basis of these regulations are concluded in Polish.
In the event of a possible dispute with a Buyer who is not a Consumer, the competent court will be the court competent for the seat of the Seller.
Nothing in these regulations excludes or in any way limits the consumer's rights under the law.

Annex 1 to the Regulations

Below is a model withdrawal form that the Consumer may or may not use:

TEMPLATE FORM OF WITHDRAWAL FROM THE CONTRACT
(this form should be completed and returned only if you wish to withdraw from the contract)

PetitStylo.pl store
Proinspect Production

ul. Wrocławska 100,

45-835 Opole

- I ................................................ ......................... hereby inform about my withdrawal from the sales contract for the following items:

.................................................. .................................................. .................................................. .................................................. ............................

- Date of receipt ............................................... .................................................. .................................................. .................................................. ....

- Name and surname of the Consumer (s) .......................................... .................................................. .................................................. .......................

- Consumer (s) address ............................................ .................................................. .................................................. ......................................

.................................................. ...........................................
Consumer's signature
(only if the form is sent in paper version)

Date ............................................

(*) Delete as appropriate.

Account regulations

Account regulations in the store www.petitstylo.pl

CONTENTS
§ 1 Definitions
§ 2 Contact with the Seller
§ 3 Technical requirements
§ 4 Account
§ 5 Complaints
§ 6 Personal data
§ 7 Reservations

1 DEFINITIONS
Account - the free Store function (service) regulated in these regulations, thanks to which the Buyer can set up his individual Account in the Store.
Buyer - any Buyer in the Store.
Store - PETITSTYLO.PL online store run by the Seller at www.petitstylo.pl
Seller - MAREK ZŁOTO, an entrepreneur running a business under the name PROINSPECT PRODUKCJA Marek Złoto, entered into the Central Register and Information on Economic Activity kept by the minister competent for economy and keeping the Central Register and Information on Economic Activity, NIP 9910366323, REGON number 161590382, ul. . Wrocławska 100, 45-835 Opole.

2 CONTACT WITH THE SELLER
Postal address: ul. Wrocławska 100, 45-835 Opole
E-mail address; hello@petitstylo.pl ,odziez@proinspect.pl
Phone: 531 173 616
3 TECHNICAL REQUIREMENTS
For the proper functioning and creation of an Account, you need:
An active e-mail account
A device with Internet access
A web browser that supports JavaScript and cookies
4 ACCOUNT
Creating an Account is completely voluntary and depends on the will of the Buyer.
The account gives the Buyer additional options, such as: viewing the history of orders placed by the Buyer in the Store, checking the status of the order or editing the Buyer's data.
In order to create an Account, you must complete the appropriate form in the Store.
At the time of creating the Account, an agreement is concluded for an indefinite period between the Buyer and the Seller regarding the maintenance of the Account on the terms specified in the Regulations.
The Buyer may terminate the Account at any time without incurring any costs.
In order to cancel the Account, please send your resignation to the Seller at the following e-mail address: petitstylo.official@gmail.com, which will result in immediate deletion of the Account and termination of the Account maintenance contract.
5 COMPLAINTS
Complaints regarding the operation of the Account should be sent to the e-mail address petitstylo.official@gmail.com.
Consideration of the complaint by the Seller will take place within 14 days.

EXTRAJUDICIAL METHODS OF SETTLING COMPLAINTS AND PURSUING CLAIMS
In the event that the complaint procedure does not bring the result expected by the Consumer, the Consumer may use, inter alia, with:
Mediation conducted by the competent Provincial Inspectorate of Trade Inspection, to which you should apply for mediation. As a rule, the procedure is free of charge. The list of Inspectorates is available here: https://www.uokik.gov.pl/wazne_adresy.php#faq595.
Assistance of the competent field of permanent amicable consumer court operating at the Provincial Inspectorate of Trade Inspection, to which an application should be submitted for consideration of the case before the arbitration court. As a rule, the procedure is free of charge. The list of courts is available at: https://www.uokik.gov.pl/wazne_adresy.php#faq596.
ODR internet platform available at: http://ec.europa.eu/consumers/odr/.

6 PERSONAL DATA
The administrator of personal data provided by the Buyer when using the Store is the Seller.
The Buyer's personal data is processed on the basis of a contract and for its implementation, in accordance with the principles set out in the general regulation of the European Parliament and of the Council (EU) on data protection (GDPR). Detailed information on data processing by the Seller is included in the privacy policy posted in the Store.
7 DISCLAIMERS
The Buyer is forbidden to provide illegal content.
The Account maintenance agreement is concluded in Polish.
In the event of important reasons, referred to in paragraph. 4, the Seller has the right to amend these Account Regulations.
Important reasons, referred to in paragraph. 3 are:
the need to adapt the Store to the legal provisions applicable to the Store's operations
improving the security of the service provided
changing the functionality of the Account that requires modification of the Account regulations.
The buyer will be informed about the planned change to the Account regulations at least 7 days before the change is implemented via an e-mail sent to the address assigned to the Account.
If the Buyer does not accept the planned change, he should inform the Seller about it by sending an appropriate message to the Seller's e-mail address petitstylo.official@gmail.com, which will result in the termination of the Account maintenance agreement upon the entry into force of the planned change or earlier, if requested by the Buyer.
If the Buyer does not object to the planned change until its entry into force, it is assumed that he accepts it, which does not constitute any obstacle to termination of the contract in the future.
In the event of a possible dispute with a Buyer who is not a Consumer, the competent court will be the court competent for the seat of the Seller.
Nothing in these regulations excludes or in any way limits the consumer's rights under the law.